Our Team.
Neil Stewart
Managing Director
Neil Stewart originally came from a bank management background which gave him the knowledge to provide unparalleled customer service. Add to that 22 years of Interior Plastering and 8 years of Project Management after the devastating Christchurch Earthquakes and you can see how this company can offer a unique, personalised and professional service topped with a high-end quality finish.
Neil’s philosophy is we are big enough to manage, but small enough to care. He will ensure the team delivers top quality, regular communication by phone or email and timelines that First Stop pride themselves in keeping to on every job. If we say we will be there at a set time, we will be there!
Jen Stewart
Office Manager
Introducing Office Manager extraordinaire Jen; if you ring our office Jen will be your first port of call for sales or service. She can help you to work out what you would like from our service and gain the initial understanding of your project before passing it on to the team. Of course, she is also busy doing the client follow up, company administration and staff management but never too busy to hear from you.
Our Approach.
Communication.
We believe in fantastic communication by phone, email, text and face to face. If we set timelines, we pride ourselves in keeping to them which means that customers are not inconvenienced. If we say we will be there at a set time, we will be there!
If there are any required changes along the way we will communicate these with you so there are no nasty surprises at the end. We welcome input or questions at any stage of the process as we will always listen and treat you with openness and honesty.
Quality Products.
Achieving lasting results means using the finest products and materials available. Our dedicated team use only quality products from trusted reputable suppliers, which ensures it’s done right the first time, every time.
We are so confident in what we do that we offer a 10 year guarantee* on products and workmanship of application (*excluding wear and tear or natural events).
Personalised Service.
Our seasoned tradespeople and project managers have a combined 25+ years of experience here in Canterbury. We bring you on every step of the journey, from planning and quoting right through to execution and delivery, ensuring no unwanted surprises. We will work with you to get the best dates and days possible to be the least disruptive to your life.